T&C's

Privacy Policy


We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.


Panache and its associated websites use cookies.  By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.


(1)      What information do we collect?


We may collect, store and use the following kinds of personal information:


(a)          information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation.


(b)          information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services


(c)          information that you provide to us for the purpose of registering with us


(d)          information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.


(e)          any other information that you choose to send to us.


(2)            Cookies


A cookie consists of a piece of text sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both “session” cookies and “persistent” cookies on the website.  We will use the session cookies to: keep track of you whilst you navigate the website. We will use the persistent cookies to: enable our website to recognise you when you visit.


Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.]

We use Google Analytics to analyse the use of this website.  Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers.  The information generated relating to our website is used to create reports about the use of the website. Google will store this information.  Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

Our advertisers/payment services providers may also send you cookies.

Our advertising services providers may send you cookies for the purpose of enabling the service of advertisements based on your previous visits to our website.


We may publish Google Adsense interest-based advertisements on our website.  These are tailored by Google to reflect your interests.  To determine your interests, Google will track your behaviour on our website and on other websites across the web using the DART cookie.  You can view, delete or add interest categories associated with your browser using Google's Ads Preference Manager, available at: http://www.google.com/ads/preferences/.  You can opt-out of the Adsense partner network cookie at: http://www.google.com/privacy/ads/ or using the NAI's (Network Advertising Initiative's) multi-cookie opt-out mechanism at: http://www.networkadvertising.org/managing/opt_out.asp.  However, these opt-out mechanisms use cookies, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at: http://www.google.com/ads/preferences/plugin.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies.  For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.  Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

(3)      Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.


We may use your personal information to:


(a)          administer the website


(b)          improve your browsing experience by personalising the website


(c)      enable your use of the services available on the website


(d)      send to you goods purchased via the website, and supply to you services purchased via the website


(e)      send statements and invoices to you, and collect payments from you


(f)      send you general (non-marketing) commercial communications


(g)      send you email notifications which you have specifically requested


(h)      send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications)


(i)       provide third parties with statistical information about our users – but this information will not be used to identify any individual user


(j)      deal with enquiries and complaints made by or about you relating to the website


Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.


We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.


All our website financial transactions are handled through our payment services provider, PayPal.  You can review the PayPal privacy policy at www.paypal.com.  We will share information with  PayPal only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments.


(4)             Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.


In addition, we may disclose your personal information:


(a)      to the extent that we are required to do so by law;


(b)      in connection with any legal proceedings or prospective legal proceedings;


(c)      in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);


(d)      to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling


(e)      to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.


Except as provided in this privacy policy, we will not provide your information to third parties.


(5)            International data transfers


Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.


Information which you provide may be transferred to countries (including the United States, Japan an other countries) which do not have data protection laws equivalent to those in force in the European Economic Area.


In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world.  We cannot prevent the use or misuse of such information by others.


You expressly agree to such transfers of personal information.


(6)            Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.


We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted.


Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.


You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).

(7)      Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes. 


We may also notify you of changes to our privacy policy by email.

(8)      Your rights

You may instruct us to provide you with any personal information we hold about you.  Provision of such information will be subject to:


(a)      the payment of a fee (currently fixed at £10.00); and


(b)      the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).


We may withhold such personal information to the extent permitted by law.


You may instruct us not to process your personal information for marketing purposes, by sending an email to us.  In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.


(9)      Third party websites


The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.


(10)            Updating information


Please let us know if the personal information which we hold about you needs to be corrected or updated.

(11)             Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to panachecrossgates@gmail.com or by post to Panache, 3 Church Lane, Leeds, LS15 8BB


(12)    Data controller



The data controller responsible in respect of the information collected on this website is reg123 or ebay.

 

---------------------------------------------------------

 


Terms of Sale


(1)            Introduction


Please read these terms of sale carefully. 


You will be asked to expressly agree to these terms of sale before you place an order for products from our website. 


(2)            Interpretation


In these terms of sale, “we” means Panache (and “us” and “our” will be construed accordingly); and “you” means our customer or potential customer for products (and “your” will be construed accordingly).


(3)      Order process


The advertising of products on our website constitutes an “invitation to treat”; and your order for products constitutes a contractual offer.  No contract will come into force between you and us unless and until we accept your order in accordance with the procedure detailed below.


In order to enter into a contract to purchase products from us, you will need to take the following steps:  “(i) you must add  the products you wish to purchase to your shopping cart, and then proceed to the checkout; (ii) if you are a new customer, you must then create an account with us and log in; if you are an existing customer, you must enter your login details; (iii) once you are logged in, you must select your preferred method of delivery and confirm your order and your consent to these terms of sale; (iv) you will be transferred to the PayPal website, and PayPal will handle your payment; (v) we will then send you an initial acknowledgement; and (vi) once we have checked whether we are able to meet your order, we will either send you an order confirmation (at which point your order will become a binding contract) or we will confirm by email that we are unable to meet your order.”


We will not file a copy of these terms of sale specifically in relation to your order.  We may update the version of these terms of sale on the website from time to time, and we do not guarantee that the version you have agreed to will remain accessible.  We therefore recommend that you download, print and retain a copy of these terms of sale for your records.


The only language in which we provide these terms of sale is English.


Before you place your order, you will have the opportunity of identifying whether you have made any input errors by viewing your order in your basket.  You may correct those input errors before placing your order by removing them from your basket.


(4)      The products


All types of hair and beauty products including electrical items.


(5)      Price and payment


Prices for products are quoted on our website.  The website contains a large number of products and it is always possible that some of the prices on the website may be incorrect.  We will verify prices as part of our sale procedures so that a product's correct price will be stated when you pay for the product.


In addition to the price of the products, you may have to pay a delivery charge, which will be as stated when you pay for the product.


Payment must be made upon the submission of your order.  We may withhold the products and/or cancel the contract between us if the price is not received from you in full in cleared funds.


The prices on the website include all value added taxes (where applicable).


Payment for all products must be made by paypal OR any method detailed on the website from time to time.


Prices for products are liable to change at any time, but changes will not affect contracts which have come into force.


If you dispute any payment made to us you must contact us immediately and provide full details of your claim.  If you submit an unjustified credit card, debit card or other charge-back then you will be liable to pay us, within 7 days following the date of the charge-back: (i) an amount equal to the amount of the charge-back; (ii) all third party expenses incurred by us in relation to the charge-back (include charges made by our or your bank or payment processor or card issuer); (iii) an administration fee of £10.00 GBP (including VAT); and (iv) all our reasonable costs, losses and expenses incurred in recovering the amounts referred to in this paragraph (including without limitation legal fees and debt collection fees).


Without prejudice to our other rights, if you submit an unjustified credit card, debit card  or other charge-back, then we may terminate any contracts between you and us under these terms of sale by giving you written notice of termination.


For the avoidance of doubt, if you fail to recognise or fail to remember the source of an entry on your card statement or other financial statement, and make a charge-back as a result, this will constitute an unjustified charge-back.


(6)      Your warranties


You warrant to us that:


(a)      you are legally capable of entering into binding contracts, and you have full authority, power and capacity to agree to these terms of sale;


(b)      the information provided in your order is accurate and complete


(c)      you will be able to accept delivery of the products


[(d)    you are resident in England or Wales


[(e)    you are at least 18 years of age.


(7)            Delivery policy


We will arrange for the products to be delivered to the address for delivery indicated in your order.


We will use reasonable endeavours to deliver products on or before the date for delivery set out in our order confirmation or, if no date is set out in our order confirmation, within 7 days of the date of our order confirmation.  However, we cannot guarantee delivery by the relevant date.  We do however guarantee that unless there are exceptional circumstances all deliveries of products will be dispatched within 30 days of the later of receipt of payment and the date of our order confirmation.


We will only deliver products within England and Wales.


(8)      Risk and ownership


The products will be at your risk from the time of delivery.  Ownership of the products will only pass to you upon the later of:


(a)          delivery of the products; and


(b)      receipt by us of full payment of all sums due in respect of the products (including delivery charges).


We will be entitled to recover payment for the products even where ownership has not passed to you.


(9)            “Cooling off” period


Under the Distance Selling Regulations, you may cancel a distance contract to purchase a product or products from us at any time within 7 working days after the day you received the relevant products or products (subject to the limitations set out below).


In order to cancel a contract in this way, you must give to us written notice of cancellation.


You will not have any such right insofar as a contract relates to: (i) the supply of any products which constitute audio or video recordings or computer software which have been unsealed by you; (ii) the supply of products the price of which is dependent upon fluctuations in financial markets which we cannot control; (iii) the supply of newspapers, periodicals or magazines; (iv) the supply of goods made to your specifications or clearly personalised; or (v) the supply of goods which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly.


If you cancel a contract on this basis, you must promptly return the products to us, in the same condition in which you received them. 


If you cancel a contract on this basis, you will be refunded in full (including the cost of sending the products to you).  However, you will be responsible for paying the cost of returning the product to us.


If you cancel a contract on this basis and you do not return the products to us, we may recover the products and charge you for the costs we incur in doing so.  Similarly, if you return the products at our expense, we may pass that expense on to you.


(10)            Statutory rights


Nothing in these terms of sale affects your statutory rights (including your right to receive a refund in respect of any defective product we sell to you).


(11)            Refunds


If you cancel a contract and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your valid notice of cancellation.


(12)            Limitations and exclusions of liability


Nothing in the terms of sale will: (a) limit or exclude the liability of a party for death or personal injury resulting from negligence; (b) limit or exclude the liability of a party for fraud or fraudulent misrepresentation by that party; (c)          limit or exclude any liability of a party under Section 12, 13, 14 or 15 of the Sale of Goods Act 1979 or Part I of the Consumer Protection Act 1987; (d) limit any liability of a party in any way that is not permitted under applicable law; or (e) exclude any liability of a party that may not be excluded under applicable law.  Any statutory rights which you have as a consumer, which cannot be excluded or limited, will not be affected by the terms of sale.


The limitations and exclusions of liability set out in this Section and elsewhere in the terms of sale: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the terms of sale or in relation to the subject matter of the terms of sale, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.


We will not be liable to you in respect of any losses arising out of any event or series of events beyond our reasonable control.


We will not be liable to you in respect of any business losses, such as loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.


(13)            General terms


We will treat all your personal information that we collect in connection with your order in accordance with the terms of our privacy policy; use of our website will be subject to our website terms of use


Contracts under these terms of sale may only be varied by an instrument in writing signed by both you and us.  We may revise these terms of sale from time-to-time, but such revisions will not affect the terms of any contracts which we have entered into with you.


If any provision of these terms of sale is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect, and such invalid or unenforceable provisions or portion thereof will be deemed omitted.


No waiver of any provision of these terms of sale, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that provision or any other provision of these terms of sale.


You may not assign, charge, sub-contract or otherwise transfer any of your rights or obligations arising under these terms of sale.   Any attempt by you to do so will be null and void.  We may assign, charge, sub-contract or otherwise transfer any of our rights or obligations arising under these terms of sale, at any time – providing such action does not serve to reduce the guarantees benefiting you under these terms of sale.


Each contract under these terms of sale is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under such contracts is not subject to the consent of any person who is not a party to the relevant contract.


Subject to the first paragraph of Section [12]: these terms of sale contain the entire agreement and understanding of the parties in relation to the purchase of products from our website, and supersede all previous agreements and understandings between the parties in relation to the purchase of products from our website; and each party acknowledges that no representations not expressly contained in these terms of sale have been made by or on behalf of the other party in relation to the purchase of products from our website.


These terms of sale will be governed by and construed in accordance with English law, and the courts of England and Wales will have non-exclusive jurisdiction to adjudicate any dispute arising under or in relation to these terms of sale.


(14)    About us


Our full name is Panache. 


Our principal trading address is Panache, 3 church Lane, Leeds, LS15 8BB. 


Our email address is panachecrossgates@gmail.com

Share by: